WhatsApp delivery
Send the invoice over WhatsApp as the sale closes
Your customer already has WhatsApp open. That's where they'll look for the receipt when they need it — not in an email they never checked.
- The receipt arrives before the customer leaves the shop
- No dictating email addresses, no wasted paper
- It stays in the chat, where the customer can find it later
What WhatsApp delivery includes
Sent as the sale closes
The document goes out on its own, with no extra steps for the cashier.
The full FEL document
Not a summary — the document the customer needs for their accounting.
Kept in the customer's history
Every send is attached to that customer inside FlowPOS.
Resend on request
If the customer deleted it, resend from the original sale.
How it works
You capture the number once
At checkout you record the customer's WhatsApp. Next time it's already saved.
See how customers are recordedYou close the sale
FlowPOS issues the FEL document through a SAT-authorised certifier.
Ask about FEL issuanceThe receipt lands in the chat
The customer has it in seconds, without waiting for a printer or spelling out an email.
See the message the customer gets
Questions about WhatsApp delivery
No. It arrives as an ordinary WhatsApp message, in the same chat where they receive any other. Yes. WhatsApp delivery doesn't replace printing — you can do both, or whichever each customer prefers. You can print the ticket as usual, or send it by email. The number isn't required to close the sale. Yes. Find the sale in the history and resend the document to the same number or a different one. WhatsApp delivery comes with your plan. If your operation runs high messaging volumes, we review that with you during implementation.
Get the receipt out before the customer reaches the door
We'll run a test sale and send the receipt to your own WhatsApp so you can see it.