The ticket goes missing or gets misread
Slips written in a hurry, dishes that come out wrong, and a customer waiting longer for something nobody wrote down properly.
The order reaches the kitchen exactly as it was taken
The server enters it on the tablet and the ticket appears on the kitchen display instantly.
- Modifiers and notes arrive in writing, not shouted across the pass
- Each station sees only what it has to prepare
- You can see when each dish came in and how long it has been waiting
