Legal
Cookie Policy
Last updated:
Cookies are small files a site stores in your browser; local storage does a similar job. This page lists every one the FlowPOS website and app use, what each is for, and how to change your choice.
1. Your choice
On the website, analytics and marketing cookies stay off until you accept them in the cookie notice. Rejecting them does not limit anything on the site.
You can change your choice at any time with the “Cookie settings” button at the foot of every page; if you withdraw a permission, we stop loading those tools and delete their cookies. You can also block or delete cookies in your browser settings.
In the FlowPOS app, usage analytics stays off until each user accepts it in the notice shown after signing in, and each user can withdraw it at any time from their profile, under Privacy. The choice is saved with the user's FlowPOS account, so it applies on every device they sign in on. The rest of the app's storage is needed for it to work.
2. Website: necessary
Always on: without them the site cannot remember your cookie choice or protect itself from spam.
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| flowpos_consent | FlowPOS | Stores your cookie choice (no personal data) | 180 days |
| theme (local storage) | FlowPOS | Remembers the light or dark theme | Until you clear it |
| Cloudflare Turnstile | Cloudflare | Checks that whoever submits a form is not a bot | Session |
3. Website: analytics (with your consent)
Tell us which pages are visited and where visits come from. We never send them your name, email or phone number.
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes visitors | 2 years |
| _ga_<id> | Google Analytics | Keeps session state | 2 years |
4. Website: marketing (with your consent)
Measure whether our Facebook and Instagram ads bring visits or requests.
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Meta | Links visits to Meta ads | 90 days |
| fr (on facebook.com) | Meta | Ad delivery and measurement | 90 days |
5. FlowPOS app
The app's storage is needed to provide the Service you contracted, except usage analytics, which only runs if you accept it. It measures which screens and features are used, with Google Analytics, and never sends names, emails, phone numbers, amounts, customer data or your business's identifiers. The app uses no advertising tools.
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| firebaseLocalStorageDb (IndexedDB) | Google Firebase | Keeps you signed in | Until you sign out |
| _ga, _ga_<id> (only with your consent) | Google Analytics | Distinguishes devices and sessions for usage analytics | 2 years |
| flowpos:analytics-consent:* (local storage, earlier versions only) | FlowPOS | An analytics choice made before it moved to the account; read once to move it there, then deleted (no personal data) | Until the user's next sign-in |
| flowpos:auth:* (session storage) | FlowPOS | Temporary session credentials | Session |
| i18nextLng, theme, currentBusiness, currentLocation and preferences | FlowPOS | Selected language, theme, business and location, and screen settings | Until you sign out or clear them |
| Offline queues and device pairing (KDS, kiosk, printers) | FlowPOS | Hold operations while offline and recognise the device | Until sent or unpaired |
| cw_* (cookies) | Chatwoot | Keep your support conversation inside the app | Persistent |
6. Changes
If we add a cookie that needs your consent, we will ask again before switching it on.
Contact
- info@rpasolution.com
- Phone
- +502 5691 7111